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FAQ

How long does the electric brush take to charge?

Posted by Joe Mass on

Just like your other devices, it depends on how often you use it between charges. We’d recommend charging our Gleam Brush for 12 hours when it arrives. After that, just place it on the charging base after each use. If you happen to avoid the charging station for a while, we estimate you’ll get about three weeks use on a full charge. If you want to travel with it, you shouldn’t need to bring the charger on trips lasting less than 20 days.

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Why Bamboo?

Posted by Joe Mass on

Bamboo toothbrushes are must-haves for any zero waste or eco-friendly household. They’re made from responsibly-sourced, sustainable material, and are fully biodegradable. Plus, it’s a good-lookin’ wood.

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Why charcoal bristles?

Posted by Joe Mass on

Charcoal is like modern-day dental fairy dust. Hipsters have been touting this stuff for years—we should’ve listened sooner. Kidding aside, it offers a lot of benefits. If you’re interested in this magical substance, read on. Absorbs Plaque and Bacteria Due to its naturally porous structure, charcoal absorbs plaque and bacteria in the mouth, helping clean both teeth and gums more effectively. The charcoal absorbs and binds bacteria together at a microscopic level to reduce and remove it from the mouth, compared to a conventional toothbrush that simply scrapes and sweeps bacteria away. Naturally Whitens Teeth Charcoal reduces tooth staining, and...

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Can I try a brush before I subscribe?

Posted by Joe Mass on

Though we don’t offer a free trial period, you can sign up for our service and cancel any time before your next shipment arrives. We’ll keep your account active in case you’d ever like to restart, and there will never be any cancellation fees. We hate fees, too—and that’s just shady.

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How do I update my payment information?

Posted by Adam Scolaro on

Once logged in, proceed to Your Account (located in the header). Here, select Manage followed by View/Update Card.

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